Refund Policy
Refund Policy
If you need to cancel, I ask that you let me know 24 hours in advance or sooner if possible. There is no penalty for cancelling a session, as I know that life happens and sometimes our schedules can be hectic. Please note that I cannot guarantee a rescheduled session at your desired time, but I will try to work with you to come up with a date that works for both of us.
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.